FAQs

Shopping

What Shipping Methods Are Available?
Shipping from CHINA      
Delivery Shipping Time Condition Shipping Fee
Air Tracked Packet 15-20 Days Under US$15 US$5 
Fedex / DHL 7-12 Days Under US$150 US$20 
Air Tracked Packet 15-20 Days Order over US$15 Free
Fedex / DHL 7-12 Days Order over US$150 Free
Shipping to Cambodia, Canada, France, Germany, Hong Kong SAR, Italy, Japan, Macao SAR, Mexico, Philippines, South Korea, Taiwan, United Kingdom, United States, Malaysia, Spain
 
Air Tracked Packet 20-40 Days Under US$59 US$10 
Fedex / DHL 10-20 Days Order over US$15 US$35 
Air Tracked Packet 20-40 Days Order over US$59 Free
Shipping to Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Caribbean Netherlands, Cayman Islands, Chile, Colombia, Costa Rica, Curaçao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands, French Guiana, Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Panama, Paraguay, Peru, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, Sint Maarten, St. Vincent & Grenadines, Suriname, Trinidad & Tobago, Turks & Caicos Islands, U.S. Outlying Islands, Uruguay, Venezuela, British Virgin Islands, New Zealand (Chatham Islands)
 
Air Tracked Packet 15-30 Days / US$15 
Shipping to French Southern Territories, South Georgia & South Sandwich Islands, Central African Republic, Uganda, Chad, Cape Verde, Gambia, Guinea, Guinea-Bissau, Congo - Brazzaville, Congo - Kinshasa, Libya, Liberia, Ghana, Gabon, South Sudan, South Africa, Botswana, Rwanda, Eritrea, Djibouti, Cameroon, São Tomé & Príncipe, St. Helena, Tanzania, Egypt, Ethiopia, Senegal, Sierra Leone, Seychelles, Togo, Angola, Nigeria, Niger, Burkina Faso, Burundi, Morocco, Eswatini, Mauritania, Mauritius, Zimbabwe, Tristan da Cunha, Comoros, Côte d’Ivoire, Tunisia, Somalia, Namibia, Kenya, Sudan, Mozambique, Lesotho, Western Sahara, Benin, Zambia, Equatorial Guinea, Algeria, Ascension Island, Malawi, Madagascar, Mali
 
Air Tracked Packet 20-40 Days Under US$89 US$5 
Fedex / DHL 7-12 Days Under US$10 US$20 
Air Tracked Packet 15-20 Days Order over US$89 Free
Shipping to Afghanistan, Åland Islands, Albania, Andorra, Armenia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia & Herzegovina, British Indian Ocean Territory, Brunei, Bulgaria, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Fiji, Finland, French Polynesia, Georgia, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Vatican City, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Isle of Man, Israel, Jersey, Jordan, Kazakhstan, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Maldives, Malta, Mayotte, Moldova, Monaco, Mongolia, Montenegro, Myanmar (Burma), Nauru, Nepal, Netherlands, New Caledonia, New Zealand (16 of 17 regions), Niue, Norfolk Island, North Macedonia, Norway, Oman, Pakistan, Palestinian Territories, Papua New Guinea, Pitcairn Islands, Poland, Portugal, Qatar, Réunion, Romania, Russia, Samoa, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, Solomon Islands, Sri Lanka, Svalbard & Jan Mayen, Sweden, Switzerland, Tajikistan, Thailand, Timor-Leste, Tokelau, Tonga, Turkey, Turkmenistan, Tuvalu, Ukraine, United Arab Emirates, Uzbekistan, Vanuatu, Vietnam, Wallis & Futuna, Yemen
 
Air Tracked Packet 15-30Days Under US$30 US$7 
Fedex / DHL 7-20Days Under US$150 US$20 
Air Tracked Packet 15-30 Days Order over US$30 Free
Fedex / DHL 7-20 Days Order over US$150 Free
Shipping to Australia
Do You Ship Internationally?

Our products are small packages delivered by international air freight. If you have special requirements on the amount, please inform us in time

How do I place an Order?

Our shop is a professional glasses shop, covering all kinds of sunglasses, myopia glasses, and reading glasses.  Pick your favorite items and add them to your shopping cart or BUY NOW!cool 

Fill in the corresponding address, phone number, and email address on the payment page according to the prompt, and we will deliver the package according to your address.

Payment

What Payment Methods Are Accepted?

We accept the following payment methods:

PayPal (MasterCard, Visa Credit Card, American Express, Discover)

Payment of PayPal:

1. You have your PayPal account, then choose the PayPal to complete the payment directly

2. If you want to use the PayPal payment, but you don’t have one PayPal account, please register one first.

Payment Of Credit Card:

1. Select your cart and click checkout.Fill in your shipping information and click compete order

2. In the pop-up window, click on the location on the image below

 

3. Choose your bank country

 

4. Now you can use credit card to pay

 

5. Pay Attention:

Do you want to use this credit card to create a paypal account? According to your needs, choose yes or no.

Please don’t use “e-check” payment, this payment states is “uncleared”, this shows we don’t receive your payment now, we can’t arrange the shipment for you. 

We will check our PayPal account, when we confirm to receive the payment, we will arrange the shipment. Orders are subject to verification and acceptance prior to shipping.

Returns

Is Buying On-Line Safe?

Yes, our payment method is through PAYPAL, and all payment information is reviewed and supervised by PAYPAL. After you pay, we will deliver the goods by international express (generally national post).

You can check your express at any time by the tracking number provided by us. If you do not receive it on time, you can contact the post office of your country to check.

Because the delivery service of each country is slightly different, so when the express package arrives at the destination, please check in time.

Do I have to pay anything to return my items?

Currently, free returns are only available in the US

How do I return an item?

Q: What if I am not satisfied after receiving the sunglasses?
A: Within 15 days of receiving the product. You can apply to us for return and refund, free return in the United States.
 
Q: What do I do if my package was damaged?
A: Immediately contact our Customer Service department. We will work with you to get your damaged glasses replaced with a new pair as soon as possible.

Q: When will I receive the refund?
A: The refund will be credited to the payment account originally used for the purchase.
If you used a PayPal account to pay for the order, the refund will be back to your PayPal account within 3 business days.
If you used a credit card/debit card to pay for the order, the refund will be back to your credit card/ debit card for about 30 days. 30-day is the maximum time, and in most cases, the refund will be reflected on your account in about one week, depending on the processing time of your bank.
Please feel free to contact us if you don't receive the refund within the days listed above.
 

Q: How to return the items?

A: To start a return, you can contact us at parzinglasses@gmail.com  or chat with us. If your return is accepted, we’ll send you a return shipping label (only for US free return), as well as for instructions on how and where to send your package. For other countries, we will send you our return address Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at parzinglasses@gmail.com.
 
 
What kind of products can we return? 
About Sunglasses & Frame: To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


About Myopic Glasses: Each pair of myopic glasses is tailored to the buyer's needs (pupil distance and SPH). That is, each pair of myopic glasses is unique. So myopic glasses are not returnable once sold! After the buyer places the order, we will confirm with the buyer, again and again, to ensure that there is no problem with the products purchased.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Custom Services

How to Custom Eyeglasses?

If you want to custom myopic glasses, please contact our customer service, and provide your prescription.

 

Click on any of the contact information below, you can contact online, we will solve your problem as soon as possible.

 

 
 

How to customize the lens operation?

 1. Choose the frame ( Click on Eyeglasses for more style choices)

 

 

2. Click on the style you like

 

3. After the slide there will be a selection of lenses, please click

 

4. Choice the lens type, if you need myopic lenses, please choose first one. 

 

5. ''Upload File'' >> Upload your Prescription List Picture directly

    "Enter Manually" >> Enter the prescription data and upload your Prescription List Picture (BEST CHOICE for Custom Lenses)

 

5. If you choose  "Enter Manually", please fill in the data according to the actual situation.

 

6. Next, we should select the lens according to your SPH (How nearsighted you are)

If you don't know how to choose, you can click CHAT in the lower left corner and contact us!

 

7. Once your customized information is complete, it will enter the shopping cart, you can select the coupon, and then click PayPal to pay.

 

 

 

Operation Video

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